GENERAL TERMS & CONDITIONS

These General Terms & Conditions (Terms) apply to all clients (Client) who purchase, access, or participate in any The Branding Blueprint program, product, service, mentorship, sprint, membership area, digital content, or related resources (Services).

Business: ISY MUSIC trading as “The Branding Blueprint” (ABN 74725134535) (Business, we, us) Contact: ARTISTONBOARDING@THEBRANDINGBLUEPRINT.COM.AU

Effective date: ____________________

Provider: ISY MUSIC trading as “The Branding Blueprint” (ABN 74725134535) (Business, we, us). Client: The purchaser of the Services (you).

These Terms set out the general conditions of participation, access, conduct, payments, and legal protections for The Branding Blueprint.

The Client is enrolling in one or more of the following Services (as confirmed in writing at the time of purchase, onboarding, or otherwise provided by the Business):

Access to any membership area, portal, course platform, community space, call links, recordings, templates, frameworks, and resources is personal and non-transferable unless the Business agrees otherwise in writing.

Program materials, call links, replays (where provided), and resources may be delivered through:

Communication, important announcements, and notifications may be delivered via Ivorey.com and/or any of the following platforms:

Where applicable, access to a membership area or portal may be granted prior to the start date of a cohort or prior to the scheduled commencement of Services.

The Client will receive a welcome email or onboarding message with:

The Business may require the Client to complete onboarding steps (for example creating an account and confirming email) before access is usable.

The Business may update, replace, reorganise, or improve program materials and delivery to keep them current.

The Business may change live call times, facilitators, or delivery format where reasonably necessary.

If there is a material change to delivery, the Business will provide notice to the Client within a reasonable timeframe.

Where the Client has access to any community space (including within Ivorey.com or linked platforms), the Client agrees to participate respectfully.

The Client must not:

The Business may remove content, suspend, or terminate access for breaches.

If the Client receives access to private calls, group sessions, or community discussions, the Client agrees to keep other participants’ personal information and shared stories confidential.

Fees for the Services are as displayed at checkout, in the invoice, or otherwise confirmed in writing.

The Business may offer payment options including paid in full, instalment plans, Afterpay, or other third-party payment services.

Where the Client uses a third-party payment provider (including Afterpay), the Client also agrees to that provider’s terms.

If the Client is on an instalment plan and a payment fails or is overdue, the Business may (acting reasonably):

To the extent permitted by law:

Nothing in this clause limits rights under the Australian Consumer Law.

The Client agrees to:

All content provided through the Services (including videos, PDFs, templates, frameworks, call recordings, written materials, and resources) is the intellectual property of the Business.

The Client may use the materials for their own personal and professional development.

The Client must not:

The Services are education and coaching, not a promise of income, bookings, followers, or specific outcomes.

Results depend on many factors (including effort, market conditions, skills, consistency, timing, and external circumstances).

Nothing provided through the Services, membership area, calls, or materials is financial, legal, medical, or mental health advice.

The Client is responsible for their decisions and should seek professional advice where needed.

The Business warrants that it holds all licences necessary to perform the work/services, that such licences are valid and effective at the time services are provided, and that services will be performed in compliance with applicable laws and regulations.

To the fullest extent permitted by law:

To the maximum extent permitted by law, the Business’s total liability for any claim relating to the Services is limited to the amount the Client paid to the Business for the Services.

Where the Australian Consumer Law applies and liability cannot be excluded, the Business’s liability is limited (at the Business’s election) to resupplying the Services or paying the cost of having the Services supplied again.

The Client agrees to indemnify the Business for losses, damages, or costs arising from:

The Business may suspend or terminate access if:

In these circumstances, no refund will be provided.

Nothing in these Terms is intended to exclude, restrict, or modify rights under the Australian Consumer Law.

If the Consumer Guarantee provisions under the Australian Consumer Law apply and are not complied with, the Business’s liability is limited (at the Business’s election) to:

20.1 Overview

This Privacy Policy explains how the Business collects, uses, stores, and discloses personal information when the Client:

The Business complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

20.2 Personal Information Collected

The Business may collect:

20.3 How Information Is Collected

Information may be collected when the Client:

20.4 How Information Is Used

The Business may use personal information to:

20.5 Disclosure to Third Parties

The Business may share personal information with:

The Business does not sell personal information.

20.6 International Data Transfers

Some service providers may store data outside Australia. The Business takes reasonable steps to ensure overseas recipients handle personal information consistently with Australian privacy requirements.

20.7 Cookies and Analytics

Cookies and similar technologies may be used to remember preferences, understand usage, and improve performance.

The Client can disable cookies in their browser, but parts of the Services may not function properly.

20.8 Data Security and Retention

The Business takes reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. No method of transmission is 100% secure.

Personal information is retained only as long as needed for the purposes described above, unless required by law to retain it longer.

20.9 Access, Correction, and Complaints

The Client may request access to, or correction of, personal information by contacting the Business at ARTISTONBOARDING@THEBRANDINGBLUEPRINT.COM.AU.

If the Client has a privacy complaint, the Client may contact the Business at ARTISTONBOARDING@THEBRANDINGBLUEPRINT.COM.AU and the Business will respond within a reasonable time.

If the Client is not satisfied, the Client may contact the Office of the Australian Information Commissioner (OAIC).

20.10 Updates

This Privacy Policy may be updated from time to time. The latest version will be made available via the Business’s website or upon request.

Any changes to these Terms must be agreed in writing by both parties.

Each party warrants that it has authority to enter into these Terms and to perform its obligations.

These Terms are intended to be enforceable worldwide.

To the extent required, they will be interpreted in accordance with the laws of the jurisdiction in which the Business primarily operates, recognising that the Client may reside in a different jurisdiction. The parties agree to act in good faith to resolve disputes.

By purchasing, accessing, or participating in any of the Services, the Client agrees to these General Terms & Conditions.